Hard skills get you hired, soft skills get you fired.
– Dr. Dirk Van Damme
What are Soft Skills
Soft skills—also known as “people skills” or “interpersonal skills”—are a set of personal attributes and abilities that allow individuals to effectively interact with others in a professional setting. At their core, these include the ability to collaborate effectively, manage time and communicate with clarity, among others. Soft skills are difficult to measure or quantify; however, they are essential for success in a wide range of industries and professions. Whether you are working with colleagues from diverse cultural backgrounds or communicating with customers and clients around the world—the ability to navigate complex interpersonal dynamics and build strong relationships is the key to success.
Advanced Project Management
Your management skills are an important part of your success as a project manager, so it is crucial that you grow both of those skill sets.
Business Process Management
Business process management helps organizations leverage processes to achieve their goals and be successful.
Change Management
Change is something that excites people who love opportunities for growth, to see and learn about new things, or who like to shift the status quo.
Coaching and Mentoring
Coach, Mentor, Role Model, Supporter, Guide... do these words ring a bell? Being a coach involves being able to draw from several disciplines.
Collaboration
Collaboration is a skill that is utilized with one or more people to produce or create a result or shared goal. Everyone in the group has a shared vision or outcome.
Creating a Positive Work Environment
Not all of us have had the opportunity to work in a truly positive work environment. A positive work environment is important for the productivity of a company but it is also important to us personally.
Critical Thinking
In today’s society, many people experience information overload. We are bombarded with messages to believe various ideas, purchase things, support causes, and lead our lifestyle in a particular way.
Communication Strategies
Have you ever wondered why it seems so difficult to talk with some people and so easy to talk with others?
Delegation: The Art of Delegating Effectively
Effective delegation is one of the most valuable skills you can master. It reduces your workload and develops employee skills.
Developing a High Reliability Organization
Today’s world is full of the unexpected. System failures, terrorism events, disease outbreaks, and superstorms disrupt businesses every day, sometimes to an unrecoverable point.
Emotional Intelligence
Emotional intelligence, also called EQ, is the ability to be aware of and to manage emotions and relationships. It’s a pivotal factor in personal and professional success.
Employee Accountability
An article in the March 11, 2010 edition of TIME magazine purported to explain “why we have entered the post-trust era.”
Getting Stuff Done
Personal Development Boot Camp. Why are there so many different organizational systems and time management methods out there?
Intermediate Project Management
Project management is not just restricted to certain industries, or to individuals with certification as a project manager.
Knowledge Management
Understanding how to manage the knowledge within your organization is the key to business success.
Lean Process Improvement
This two-day course will give participants the foundation to begin implementing Lean process improvement tools in their workplace.
Logistics and Supply Chain Management
The supply chain is a crucial part of any business’ success. Optimizing the flow of products and services as they are planned.
Performance Management
Managing Employee Performance. Inspiring someone to be their best is no easy task.
Problem Solving and Decision Making
We make decisions and solve problems continually. We start making decisions before we even get out of bed (shall I get up now or not?).
Project Management Fundamentals
Project management is not just restricted to certain industries, or to individuals with certification as a project manager.
Risk Management
Risk management has long been a key part of project management and it has also become an increasingly important part of organizational best practices.
Self-Leadership
Self-leadership puts together taking responsibility for our outcomes, setting direction for our lives, and having tools to manage priorities.
Stress Management
Today’s workforce is experiencing job burnout and stress in epidemic proportions. Workers at all levels feel stressed out, insecure, and misunderstood.
The Practical Trainer
Most people who call themselves trainers today probably didn’t start out to be trainers. They often work in a field where they develop extensive knowledge and then are asked to share what they know.
Time Management
Time is money, the saying goes, and lots of it gets lost in disorganization and disruption. We also deal with a constant barrage of technology, people, etc.
Workplace Wellness
Whether you are creating a workplace wellness program from scratch, or enhancing what you already have, you’re already on the right track!
